Terms and Conditions

What is this document?

This document is an agreement between you and "consulting", which contains the rules you agree to and undertake to use when you use our applications on our mobile phone and website (s), which include asking questions, viewing content, or entering it into or through applications. A privacy consultation statement is part of these usage instructions.

Additional Terms Control Your use of the Call Doctor service


To illustrate the meaning of this document, we will tell you some of the words that are specific to specific places, people or things.

The definitions contained in this Agreement are as follows:


· "Estshara", "apps" or "site" refer directly to www.estshara.com and all related web sites as well as estshara phone applications. But not limited to "estshara", "estshara for doctors", and many other applications we have released.

· The word "company" or "we" or any other addition to the group's name in the document refers to "TGMS" and can be referred to as "estshara": a company in the city of Cairo, Egypt.

· "Content" refers to text, graphics, images and any other material entered and processed, contained in or accessible through applications or the Internet. Including medical expert makers, to modify, validate and deliver content.

· "Services" means all services provided through applications or the Website.

· "Premium Services" refers to paid services

· The term "medical expert" refers to anyone who has become part of the estshara medical community and anyone who engages in applications or interacts with others on or through such applications, or other professionals or professionals who participate in "estshara" as Experts.


Consultation is:

Consultation is a service

It helps you to reach outstanding doctors in the field, give you health information, as well as answers to all your questions, plus some tips and even virtual consultations. All this is just designed to help you feel better and happier and enjoy a healthy life.


Consultation not for medical care:

No medical diagnosis or treatment is allowed on estshara. All information you may find on estshara or any other estshara-related contacts, including but not limited to those made with estshara medical experts, does not come out of the scope of public information no more and unintentional It is in no way to create an alternative to the relationship between the treating physician and the patient as defined by any local law or international law: estshara is not a substitute for medical examinations or treatment, and reliance on any information provided by estshara or its medical experts is at your own risk.

Estshara can do some virtual consultations as well as diagnose and prescribe. estshara is not a substitute for: health insurance, primary care physician or your doctor's personal visits. If you agree now, never use estshara as an alternative to your health insurance, doctor's doctor or your doctor's personal visits. You also understand and agree that the prescriptions contained in "estshara prime" are of a limited nature and duration, and you also agree not to use estshara to request prescriptions for any medicines or for any period not allowed by estshara


 We can update this agreement:

The terms of use may change. Because your use of "estshara." Means that you agree to the current terms of use, then if we review and update the terms of use in use, your continued use of "estshara." Means that you accept these changes. You have the freedom to choose whether to use the estshara application or not. But if you do not fully agree to all of the terms of use, please do not use the estshara application.

Content and Services:

Location estshara is a free service site offering paid services

You can read and browse various health care issues posted on estshara for free, as you can ask health questions and get healthy answers and tips on estshara website for free as well. Estshara also provides an excellent service and content option that can be accessed against paying a certain fee. ("Contact a doctor" service). A doctor's service is a paid service.


estshara for personal use

Estshara provides a service that individuals use to support their personal health decisions. You can use the site of estshara for personal purposes, but not for commercial purposes, in accordance with all applicable laws. Organizations, companies, and businesses can not become registered members or use our applications as entities or individual members. Licensed physicians and other qualified medical experts can apply to participate in estshara for educational purposes as medical experts, or to provide virtual consultations through the estshara service to contact a doctor.

Content is licensed only for personal, home, and educational use of one individual. Site Policy does not permit any commercial use or redistribution of any content.

Any sub-link or other means of displaying information on another website should be displayed on the full screen and not in a "frame" on the site, its link, or any other site, unless prior consent and explicit written permission are given by estshara

Your use of estshara.com means you agree not to address, disclose or collect any information about our members or physicians for any reason, including but not limited to sending unsolicited communications, including spam.

Your account and the way you use your age in estshara

 You are responsible for your account: Keep your password and your real name private. Accurate and complete registration information is required in order to use estshara You are responsible for maintaining your password and for any use of your account. Please let us know immediately about any unauthorized use of your password or account. You can not allow anyone or another entity to use your identity to post on or use estshara. Do not put your real name or any other information that can be used to identify you or anything else you publish and be visible to everyone on estshara (as in the case of general questions or reports).

Your use of this site must be legal and must be so that you can use it.

Your use of any content or any of the estshara services must be consistent with all applicable laws, regulations and ordinances. You must be at least 18 years old to use without your permission.

Your use of estshara means your consent to use the apps and any other services in a manner that is not responsible for: unlawful act, Violent, unjustified, obscene, pornographic, obscene, obscene, offensive to the privacy, race, origin, or other offense, hatred or abuse. This also includes your consent not to intentionally exploit any outstanding service or service, or to use any distinctive service or service for purposes that are not medically appropriate.

Content and services may not be used for any unlawful purpose. Our networks, computers, or the content and services we provide may not be accessed in any manner that could damage, disable, overload, interfere with, interfere with or otherwise be used by anyone else. You may not attempt unauthorized access to any content, services, other accounts, computer systems or networks connected to estshara or the content or services you provide. You may not use any automated means (such as data mining tools) to access the estshara site or the content or services it provides for any purpose. This includes unauthorized access, but not limited to, using someone else's login data to access the estshara site. Any attempt by any individual or entity to request login information from any other user or medical expert registered with estshara or access to any similar account is a direct and direct violation of these usage instructions and applicable law, including relevant privacy and security laws , And laws prohibiting unfair or immoral business practices.

You are responsible for your use of mobile features

Platforms available through applications provide features and services that are available to you on your mobile phone or other mobile devices. These features and services can include the ability to download content to estshara platforms, receive messages from estshara platforms, download applications on your mobile phone or access the features of the estshara platform (collectively called the "mobile phone features").

A mobile phone service provider can add tariff messages, standard data and other fees. Your service provider may prohibit or restrict some mobile phone features, and some features of your mobile phone may not be compatible with the settings of your mobile service provider or mobile phone itself. Contact your service provider for answers to your questions about these issues. As applicable, instructions on how to remove the disabling of mobile features with regard to mobile features will be disclosed.

Under this document, you agree to notify estshara of any changes to your mobile number and update your account (s) on estshara platforms in connection with this change.

You agree that we may send you limited personal information by email, SMS, and mobile phone.

When you use action-oriented features through estshara services, you agree that estshara will send an automated message via e-mail, mobile phone, or other contact information you provide in your account settings, including but not limited to reminders of actions recommended by you The doctor followed.

Mandatory removal of content and services

If you violate any of these Terms of Use, your permission to use the Content and Services will be automatically revoked and you will have to immediately dispose of any copies you have saved to any part of the Content.


Use your information

We respect the privacy of your personal information We use data that you share via estshara as described in the privacy statement of the estshara website, your account settings, and applicable law. If you place, transmit, or display any health or wellness information or other information while using estshara, this means that such information is owned or you have the right to use it.

We can not control the external connections

E-mail, SMS service, text messages, and notifications sent to the mobile phone are not encrypted from applications. You can stop your email subscription at any time.

Although this is unlikely, such communications may be intercepted or accessed without your permission, and by using the Applications, you will waive estshara from any liability arising out of or relating to any such objection and any unauthorized access.


estshara does not give any recommendations or encouragement

We do not recommend or encourage any content, services, tests, doctors, products, procedures, opinions or other information that may be found on the estshara website. The estshara website is designed to be used properly, so that the user is in touch with your doctor or health care provider for advice. Reliance on the content or services provided by estshara is solely at your own risk. Some content and services, including posts by medical experts, may be provided directly by third parties without being reviewed or approved by the estshara crew. We can not guarantee that the content and services received will help you achieve any specific goals or results.

estshara does not guarantee the accuracy of the content provided by a third party

Estshara has no control over the content and assumes no responsibility for the content provided by third parties and any opinions, data, products, services or other information expressed or made available by third parties (including medical experts) Or users of the estshara site that belong to these third parties or users only. We do not guarantee the accuracy or reliability of any opinions, data or other information provided by any third party. We do not confirm or warrant that your use of the content displayed or referred to in estshara will not involve infringement of third party rights that are not owned or sponsored by estshara.


We are not responsible for anything outside estshara

For any content, services, links to other applications or websites, information, software, data, or other content in connection or offline to the Internet ("External Content and Services"), This external content, services and related information are outside our scope of responsibility. We do not control, support, validate, or correct the content outside of estshara, nor do we review it, nor are we responsible for such content.

The information, software, data, or other content (including opinions, claims, and comments) contained in the reference references to the companies or individuals responsible for such external content and services is not attributable to estshara. We do not warrant and are not responsible in any way for information, software, data and privacy policies relating to or relating to external content and external services.



What we do and do not do in estshara:

We support your health decisions

 Estshara is designed to support your health decisions and your choices. You have full freedom to determine these decisions and choices, and we believe you are the best decision-maker when it comes to your health. You should make these decisions based on the advice you have received through your formal relationship with your doctor. Always rely on logical thinking to take for your health decisions. Estshara can not decide anything for you. We can only help you find good health information, whenever available and appropriate, in addition to the possibility of using estshara to communicate with doctors.

   We do not practice medicine:

In estshara you can ask and you can find many questions and educational answers written by medical experts. estshara is not a place to practice medicine, but medical experts on estshara can be a source of reliable public health information. Hope these services will help you. We hope to improve their use.

   We provide access to care physicians:

You can get a medical service remotely, since the use of audio and video interactive technology will facilitate communication with doctors. Estshara is a technology facilitator and can not be considered an application to provide medical or health care services.

We do not replace your doctor:

Our use of words such as "your doctor", "healthcare provider" or similar words on estshara, including in these Terms of Use, means your personal doctor with which you have a mutually recognized relationship (or the same kind of formal relationship between you and Your healthcare provider) in this world. Medical experts on estshara can not be considered your doctor or your healthcare provider. By participating in virtual consultations conducted on estshara, you understand and agree that medical experts located on the estshara application will not replace your primary care physician and you hereby agree not to use estshara in virtual counseling together with your current physician.


We do not offer individual diagnosis or treatment:

Transactions that occur on estshara are not considered a practice of medicine and counseling can not be used to provide accurate and complete medical diagnosis, or any physical examination, or for prescriptions or treatment. Do not use estshara content or services to diagnose or treat a medical condition. Instead, go see the doctor in person if you are looking for a medical evaluation, diagnosis or prescription.

   Do not use us in emergency situations:

 Do not use estshara content or services in potential or actual medical emergencies.


• Consult your doctor

Consult your doctor or health care provider if you have any questions about any symptoms or medical condition, as well as before starting or stopping any treatment prescribed by your doctor or healthcare provider or before you start taking any medication or diet change Your.

• Ask your doctor or other qualified health care provider if you have a personal question about a particular medical condition or symptom.

• Never ignore any professional medical advice, or be late in getting medical advice or treatment, because of anything you read or his currency of estshara.

• Contact your emergency service provider (or local emergency service) or your doctor immediately if you think you may or may already have a medical emergency.

Medical estshara experts:

Some of the medical experts on the application are highly qualified doctors. Only physicians accredited by the Medical Association can participate as medical experts on estshara. Doctors whose licenses are suspended or canceled for any reason are not allowed to participate in any form, including submission of content to estshara. Additional terms of use apply to experts who participate in estshara

Profile Information:

At estshara we do not disclose personal information about our members, but you understand and agree that your choice of estshara services means that your identification information will be available to the doctors you communicate with.

Independence of medical estshara experts:

The estshara medical experts or professionals or specialists present on estshara are not employees or independent service providers contracted with estshara. Therefore, any opinions, advice or information that may be authorized by any of these individuals are their own responsibility without any other person and of course they do not reflect the views of estshara. Estshara does not recommend or endorse any particular tests, specific doctors, products, procedures, opinions, or other information that may be mentioned in estshara or may be mentioned by any person authorized to use estshara. (Doctors on estshara are independent contractors from separate professional companies).

All opinions and statements that may be expressed by estshara medical experts on or through the application of estshara are only their individual independent opinions and the statements of that person do not reflect the views of estshara.


Subscription Terms

Subscription period: Your subscription starts from the date of your registration and ends at the end of the period specified in the Subscription Plan.

Renewal: The service is a continuous subscription service, so your membership is ongoing and automatically renewed at the end of each subscription period.

Cancel your subscription: You can unsubscribe at any time online by applying estshara or estshara. Canceling your subscription does not automatically cancel your membership.

payment information

You are expected to agree to pay for the Service, and that Estshara may be liable for payments and any additional amounts (including any late taxes and fees, as applicable) that may be owed by you or related to your account. You are responsible for timely payment of all fees and to pay all fees to estshara using a valid payment method.

We accept online payment using credit card, VISA and MasterCard or by paying by mobile phone in local currency.

Any dispute or claim arising in connection with this Site shall be subject to and interpreted in accordance with the laws of the Arab Republic of Egypt.

If you pay for our products or services on our website, details will be determined which you will be asked to submit directly to our payment provider through a secure connection.

The cardholder must keep a copy of the transaction records and merchant policies and rules.

Estshara will not handle or provide any services or products to any country under the foreign asset control office.

Refund policy

Refund can be made through your original payment method.

All payment obligations are non-refundable and all payments are non-refundable.

The subscription fee is calculated at the beginning of the subscription and any renewal periods. In general, all fees and payments are non-refundable.



Property rights

Estshara owns or owns rights in content and services

When you use apps, you can do so under our license. The license to use the estshara site is personal, revocable, non-assignable, non-exclusive. This means that you can not use the apps for any commercial purpose, that we can revoke your right to use the applications, that you can not give this license to anyone else, and that other members can use the content and services we provide. All rights, titles, and interests contained herein and associated with the applications and content, together with all intellectual property rights contained (including, but not limited to, the systems of participation, classification, arrangement, and methodologies contained in the Applications) belong to estshara or our affiliates, Acquired by law relating to any information or content related to the default consultation through the estshara service to contact a doctor or other related services. Rights held by other parties to content are their own rights.


You must request permission from us to use our trademarks

Our company got or asked for different service marks and service. Therefore estshara, estshara logo, other SOA brands for estshara and other estshara logos and names of products and services are our own trademarks ("private brands estshara"). If you wish to use or display any of the signs of the estshara site, you must request permission from us. Without prior written permission, or in accordance with the media usage guidelines we publish, we assume your consent not to display or use the estshara trademarks in any form. All trademarks, trademarks, and content contained on the estshara website are the property of their respective owners.

You agree not to infringe any copyrights, trademarks, trade secrets, patents, or other intellectual property rights

You agree not to engage in any activity that would constitute a copyright infringement with respect to the Content. You may not re-establish or create derivative works, distribution, public display or public presentation of the Content or any part thereof without prior written consent. However, you can use the apps for the purpose they were designed and customized, including using application features that allow you to republish content or parts of the content, including those that allow you to distribute content through third party applications and policies (such as Facebook or Twitter), provided that you do not modify this content or functionality of these features in any way. This right to reproduce content does not allow or grant you any additional rights to this content. In addition, you may not use any meta tags or other "hidden text" using the name "estshara" without prior written permission.

You agree not to access, attempt to access or use our data without our permission

You agree not to access, attempt to access, request unauthorized access through the Applications or use any content of the Application or data without our permission. This means you agree not to transfer, transfer, upload, publish, sell, lease, license, transmit, disclose, reverse, frame, reverse, disassemble, disassemble, From the aspects of any application or content, in whole or in part, in any form or by any means.


You agree to be bound by our subscription guidelines

You agree not to upload or transmit any communications or content of any kind that infringes or violates any party's rights.

You agree that requests from members or experts will be submitted in accordance with the estshara terms and policies. If you are registered as a member, you agree to the Q & A policies and any additional policies created to govern the submission process.

You grant us rights through what you offer

Except for any personal data or information you send (which is maintained in accordance with the Privacy Policy), if you submit any posts (by e-mail or otherwise) on or through estshara, including but not limited to data and questions, Comments, suggestions, commercial information, ideas, concepts or inventions, you make such participation without any restrictions and any expectation of compensation or confidentiality, and agree that it is possible to use your requests without restriction for any purpose - or ensure that The owner of this content or intellectual property may be expressly granted - estshara h Of any use, including the right to use, reproduce, modify, adapt, publish, transmit, translate, or create works derived from (In any media or forum now known or subsequently developed), or other communication to the public, in the form of a non-exclusive, perpetual, non-derogable, or revocable license worldwide. Estshara may license his rights.

These posts will be treated as non-confidential and non-proprietary, and will become the property of estshara, and estshara will be free to use any ideas, concepts, knowledge, or techniques contained in any communication you send to estshara for any purpose, including, But not limited to, the development and marketing of products using this information. Estshara will not accept any undesirable employee or similar introductions and will not pay a fee to any of these parties without conducting an existing contract and will agree that any posts by candidates by hiring companies or any other third party without a proper employment agreement and location with estshara before submission For any recruitment fees or similar fees.


Please do not give us any participation if you do not want to give us rights. If you wish to keep any information concerning works, ideas, concepts, or private or proprietary inventions, please do not submit them to estshara, or through it, by e-mail or otherwise.


Personal Identification Information

Our members enjoy the right to preserve the privacy of their identity

Estshara does not disclose any personal information about our members, however you are expected to understand and agree that if you choose to use the estshara service, the doctors you interact with will be able to view your personal information. Do not forget that we prohibit commercial use of apps.





All our members must respect this Convention

Your permission to use the Content and Services immediately ends if you violate any of the terms of this Agreement. We may limit, modify, or revoke your right to access the ESTshara Web site and the services and / or content available through it at any time. This suspension or unsubscribe can delete information, files, and other previously available content.

Compensation, exceptions, and limitations

Exclusion of guarantees

Applications, content, and services are provided "as is". We do not make any express warranties, and all of us disclaim any of these implied warranties, including implied warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We and all our licensors do not have any warranty that the content or services comply with government legislation, including those requiring the disclosure of information relating to prescription drug products.

Determining the responsibility of estshara

We assume no responsibility for the use or misuse by you or any third party of any content or other information provided, transmitted, or transmitted through our applications.

Use at your own risk

Applications and content are provided "as is". Neither we nor any of our medical experts or any of our licensors under this Agreement shall bear any damages other than direct damages, even if the other party knows or assumes that there is any other potential damage or that the direct damages will not be satisfactorily compensated. The restrictions in this section apply only to the extent that you are permitted to be legal in your judgment. We acknowledge that all warranties, express or implied, whether legal or otherwise, including but not limited to the implied warranties of merchantability and non-infringement of third party rights and fitness for a particular purpose. In particular, and without exception, we, our licensors, and resellers will not make any representations or warranties with respect to:

(1) the accuracy, reliability, completeness, validity, or timeliness of the content submitted on or through the estshara, whether by estshara or any other party.

 (Ii) comply with any government legislation requiring disclosure of prescription drug products, approval or compliance with any of the estshara software tools

Specific limitations of liability with regard to the content of experts on the site of estshara

The content on the applications created, modified, posted, or verified by medical experts or other health care experts on estshara (collectively referred to as "Expert Content") is subject to the following additional terms and conditions. (When we use the term "content" elsewhere in these usage instructions, this term refers to the expert content). Only authors or third parties who publish this content ("posters") are solely responsible for their content.

Although we hope you find the content of the experts informative and educational, the poster does not give you nor give you any representations or warranties with respect to the information provided or given within or through the content of the experts regarding the treatment of medical conditions, procedures or medication.

In the event that you use the content of the experts or this site, no liability to you or to any other person for any damage or harm, including any direct or indirect damage, Special, incidental, exemplary, consequential or other damages under any legal theory, including, but not limited to, damage, contract, strict liability, etc., even if the possibility of such These damages. Without limiting the generality of the foregoing, the poster (and the owner of the poster and / or sponsor) do not bear any liability associated with estshara with respect to:

 - Any loss or injury that occurs, in whole or in part, as a result of the matters included in the poster, or omits or neglects, to mobilize, collect or provide information within or through the content of the experts.

- Any errors or omissions in this information or inaccuracy, regardless of the cause of the errors or the delay or discontinuation of the information

- Any decision or action taken or not made based on this information. This means that you should not rely on expert content or make medical or other important decisions based on it, meaning that the posters are not responsible for what you do or do not do for the content. For medical advice, treatment, or diagnosis, see your doctor or health care provider.

You agree to release the poster (and co-owner and / or sponsor) from any claim or request, including attorney's fees provided by any third party for:

- Any content published or provided by you through the content of the experts.

 - any violation of the law that occurs by you through your use of the content of the experts or this site.

- Anything you do using expert content, our applications and / or the information contained therein.

Estshara, its licensors, its service providers or any third parties mentioned on estshara are not responsible for any personal injury, including death, due to the use or misuse of the estshara site or its content (including the content provided by a member) Or medical expert). Any claims arising in connection with your use of estshara or any content must be submitted within one year of the first date of the event that led to that action. The indemnities under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions. The limitations of liability in this section do not apply to infringements of intellectual property provisions by you or the indemnity obligations of the following.

Ways of equity

If you are not satisfied with any part of the content or materials on our website, our services or the information we provide through the site, the only and exclusive solution available to you is to stop accessing and using our site. This limit applies even if the solutions provided by this Agreement fail to achieve its primary purpose.


By using apps, you agree to be bound by our arbitration agreement. This Agreement applies to all users, whether members or medical experts.

Licensed content

Certain content may be licensed by third parties.

Licenses for some of these content may contain additional terms. When these Content Licenses contain additional terms, we will provide these Terms to you on those pages, in the Usage Instructions, or in the Additional Information section of our Applications (which is included herein for reference).

General legal conditions


estshara is a registered trademark of TGMS any mark, trademark, or other content on estshara not owned by TGMS is the property of its owner.

General Terms

This Agreement, and other agreements referred to therein (such as Privacy Policy), is a complete agreement between you and us with respect to estshara. This Agreement supersedes any prior agreements unless the preceding or subsequent Conventions expressly provide otherwise with reference to this Convention in particular. If there is any conflict between this Agreement and any written agreement signed between you and us with respect to estshara, the signed written agreement shall govern.

We reserve the right to modify or discontinue the content and services we offer (including but not limited to estshara services) with or without notice to you, and you agree that we are not responsible to you or to any third party for modifying or discontinuing any services, The only stop is the use of services. The continued use of the Services in the wake of any such changes indicates your acceptance of such changes and satisfaction with the Modified Services.

Other Parties may have rights under this Agreement.

"Third Party Beneficiary" is another party (for example, a company) that is not directly mentioned in the Convention, but may have certain rights arising from the Convention. Our licensors may be third party beneficiaries of this Agreement in accordance with our agreements with them. Depending on the extent to which our third party licensors use this Agreement, the rights and protection provided to us under this Agreement are in their favor.

If we provide you with a translation of the English version of this Agreement, the English version of this Agreement will be returned in the event of any conflict.

If we choose not to impose any provision of this Agreement, we reserve the right to impose it in the future. This means that failure to implement any provision of this Agreement does not constitute a waiver of this provision. If any provision of this Agreement is found to be unenforceable, any of the relevant provisions shall be best interpreted to achieve the primary non-enforceable primary purpose.

Personal arbitration in these agreements. Nothing in this Convention limits a party's ability to seek redress.

Additional Terms

The following conditions apply to your use of the Live Communication and Live Consultation Service provided by video, audio, or asynchronous consultation via email (collectively referred to as "Virtual Consultation"). Using estshara to contact a doctor means you understand and agree to all of the following:

Understanding, conventions, and representations

An agreement will be concluded between you and estshara, so that the company will provide you with professional medical services.

You will establish a doctor-patient relationship with the doctor available through estshara, who will personally provide you with a virtual consultation.

You acknowledge and warrant estshara, that you have a private doctor to provide primary care.

You understand and agree that doctors associated with estshara only provide simple and non-emergency medical services for virtual consultations.

You understand that you should not delay the request for advice from your primary care physician or other health personnel because of any information you receive from your healthcare provider through the estshara service to contact a doctor. You agree to seek emergency assistance when needed, and continue to consult with your primary care physician as recommended by your doctor who is in contact with a doctor and primary care physician.


You understand that the services provided by estshara do not constitute health insurance and are not a substitute for health insurance and agree not to use such services as health insurance. The call service is designed to be used separately from health insurance as a paid service and fees may be insufficient to pay for insurance, health insurance or similar payments.

estshara is an administrative service provider and does not provide professional medical services.

If you are dissatisfied with the way an estshara doctor talks to you during a virtual consultation request, please contact the team immediately.

The estshara site and the estshara service to contact a doctor are not doctors, do not practice medicine, nor participate or interfere in the practice of medicine. Each of which is responsible for the services it provides and for compliance with the requirements under its occupation and licensing.

You agree to enter your medical records in estshara, the computer database, and understand that all reasonable measures have been taken to protect your medical information, but no computer or telephone system is completely safe. Estshara acknowledges your privacy and, in accordance with our Privacy Statement, no information will be disclosed to anyone without your written authorization or in accordance with the law.

As you understand and agree that using the estshara website and estshara service to contact a doctor it can automatically send you your personal health information and related reminder notifications. You can choose to receive this information by email, by sending a notification on your mobile phone, or by using other contact information you provide in your account settings.

You understand and agree that we are not responsible for data bandwidth, signal strength, internet or data connection from your mobile device or computer.

You agree to refrain from using abusive language or engage in inappropriate behavior when you speak to doctors during your consultation and agree that the doctor should terminate the consultation at any time using inappropriate behavior or obscene language or if the doctor finds that the conversation is not continued Is appropriate or product.

You agree to refrain from excessive or inappropriate use of a doctor's communication service, including but not limited to seeking multiple consultations for the same problem without a valid medical reason, or attempting to obtain prescriptions not available through the estshara service to contact a doctor or which is not described You may be consulted by calling a doctor for the same problem, or by any other behavior that estshara or your doctor considers available through an over-the-counter or inappropriate medical service.

You agree to refrain from contacting or soliciting a physician to obtain telemedicine outside the platform. This will protect patients and clinicians and ensure clinical care is provided within a reliable, continuous and controlled platform. The estshara site is not responsible for any interactions with doctors that have not been conducted across the medical platform.

You acknowledge and warrant that when you provide "Protected Health Information" to a third person, you are legally authorized to do so on behalf of that third person, and that this person has correctly approved that you enter "PHI" through the estshara service estshara and mobile phone applications.

The estshara service can be used to contact a doctor for limited medical care (as appropriate):

Available through the estshara service to contact a doctor and is suitable for virtual consultation and that local laws, regulations, diagnostics and prescriptions are available. The estshara service is not considered to be a substitute doctor for a primary care physician, doctor's personal visits or health care interactions. You agree not to use the estshara service to contact a doctor as an alternative to a primary care physician or doctor's personal visits. You understand and agree that prescriptions through estshara to contact a doctor are limited in type and duration and depend on the regulatory environment of the country where the doctor resides.


Prescriptions and laboratory tests

You understand that doctors associated with the estshara service to contact a doctor, to provide virtual counseling, can not prescribe medicines unless local legislation permits.

You should not expect to receive a prescription or request a test under any consultation. Patients can get recommendations only.

Through the estshara service to contact a doctor, when the doctor sees that this is the only medical solution, he can recommend taking certain medications if he thinks the situation requires it. Depending on your medical history and the symptoms you describe, the doctor will use his or her best efforts to prescribe the appropriate medication for your condition. However, estshara to contact a doctor is not responsible for ensuring that you have the medication prescribed or that the medication you are receiving is the same as that prescribed by your doctor. The estshara service to contact a doctor is also not responsible for any instructions regarding medicines provided by the pharmacist or any other person associated with the provision of prescribed drugs.

You acknowledge that you and pharmacies responsible for the disbursement of medicines are solely responsible for the procedures necessary to obtain the medicine and to pay for and deliver the drug (delivery service is used) in accordance with the conditions you agree with the pharmacy distributing the medicine. You are not obliged to purchase any prescription medication.

You undertake to comply with any instructions with respect to any prescription given to you, including in particular, how to use, when to take the dose, and the amount of dose; so immediately report any side effects as a result of any prescription. Protect any medicine that is prescribed to you and do not allow anyone else to access the prescribed medication. Do not use any prescription after its expiry date.

It is advisable to inform your doctor of any changes in the treatment recommended by the doctors' "doctor contact service" for estshara

You acknowledge that you understand that there are potential risks and side effects, as well as the benefits you receive when taking any medication and receiving treatment through the Service.


You agree that when doctors who are associated with the estshara service "contact a doctor", for a hypothetical consultation, they are not allowed to prescribe the following medicines:

• Drugs, medicines controlled or medicines restricted by the Government in other regulatory bodies of the State in which they reside.

• Psychiatric drugs

• Modified lifestyle medications such as erectile dysfunction or diet drugs


Continuity of access to the care and health registry


At the conclusion of your consultation, you will receive a summary of the call. This is accompanied by any files and images that can be extracted and printed to be presented to the medical care provider for continued care. If the consultation requires referral to a specialist, our doctors will refer our patients to an estshara guide where specialists can be found at their place of residence.



Patient referral

 Estshara can provide referrals to health care providers and other specialists where it is true and clinically appropriate. Doctors estshara will always make their best efforts to ensure the best referrals and give the best recommendations.

The referrals of estshara do not specify a specific individual counselor but rather on an "open assignment" basis by identifying the appropriate medical specialty


The doctors who make the conversion are independent practitioners who are not associated with estshara. Estshara shall take all reasonable steps to ensure that users are converted to appropriately qualified professionals and experts but shall not be liable for any loss, damage or personal injury resulting from such conversion.

You are responsible for paying the fees of any doctor referred to you by an estshara doctor or the insurance company is responsible in case you have a valid health insurance authorizes you to obtain such treatment from your insurance company.

Estshara physicians may make referrals to a range of diagnostic investigations, including diseases (eg, blood and urine tests), imaging (x-ray, ultrasound, and MRI). You acknowledge that you are solely responsible for arranging and conducting the work of these tests and that you agree to be bound by any instructions provided with respect to the testing services including, but not limited to, the booking and payment of the tests. Timing of tests can vary according to the service provider used and estshara can not directly affect this. Estshara does not guarantee the availability of services from test providers and will not be liable for any acts or omissions performed by test service providers.


Quality improvement

In order to maintain quality of service and staff, records relating to such consultations can be reviewed under the estshara quality assurance program. Records of the Commission on Quality Assurance in the estshara are confidential.


After each consultation, estshara may ask you to put your feedback to evaluate the service of contacting a doctor in cases that include but are not limited to any problems you encounter while using the service. Your assessment is used to enhance patient satisfaction and improve quality of service.

Quality assurance. I understand that the records relating to these consultations are subject to review under the estshara quality assurance program. Records of the Commission on Quality Assurance in the estshara are confidential.

Your consulting records can be reviewed under the quality assurance program at estshara. If the estshara quality assurance team finds any evidence of low quality of service in your virtualization consultancy, please agree to work with the team recommendation to improve the service.

In some cases, based on comments from the QA team, access to the service may be revoked.

Your rights

 As a result, you understand that you have all of the following rights with respect to virtual consultations:

freedom of choice:

 You have the right to withhold or withdraw my consent to Virtual Consultation at any time without affecting my right to future care or treatment.

Access to information:

 I have the right to examine all medical information sent through the Virtual Consultation, including, but not limited to, the name of the licensed physician associated with the estshara, which is therapeutic.


 I understand that the laws that protect the confidentiality of medical information apply to virtual consultations and that no information or images of this interaction will be disclosed to any other entities without my consent.


 I understand that there are risks associated with virtual consultations, including:

- Loss of records due to failure of electronic equipment.

 - Disconnection of electricity or other technical failures with loss of connection.

 3) Invasion of electronic records by strangers (pirates).

- Finally, I understand that it is impossible to include every possible risk, and that my situation may not be addressed or improved, and in rare cases, it can get worse.

the benefits:

 I understand that I can expect the following benefits from virtualization consulting, but no results or warranty can be guaranteed:

- Reduce call time.

 - Rapid innovation of treatments.

- Focused information.


 In the event of failure of diagnosis and treatment provided by the doctor associated with estshara, in resolving the medical problem in which you have requested to have a virtual consultation of its own, you agree to consult your primary care physician personally to follow the treatment; and / or seek treatment, He needed emergency room at the local hospital.

Quality assurance:

 I understand that records related to these consultations can be reviewed within the estshara quality assurance program. Records of the Commission on Quality Assurance in the estshara are confidential.

Your obligations

Privacy Statement:

 You agree to the privacy statement in estshara, which is included in terms here for reference.

Accurate and accurate information:

 You agree that all information you provide to estshara through your doctor's contact service is up-to-date, complete and accurate. In addition, you agree to update and maintain this information to ensure that it is correct, accurate, current and complete at all times.

paying off:

 You agree to pay all fees due to your account in accordance with applicable fees, charges and invoices at the time when the due fee is due. You authorize estshara to immediately debit your credit card or other payment account to pay all fees payable and agree that no additional notice or consent is required. Estshara reserves the right, without notice, to modify, change, terminate or suspend the service of the Subscription Plan you use if you have not paid for any reason or if you have not paid on time.



You can resolve most of your concerns quickly by contacting our customer support department at [email protected] if the site's support team can not resolve the legal and legitimate complaint (or if you can not resolve the dispute) After you have tried to do so unofficially), in such a case, we collectively pledge to resolve such tendencies through binding arbitration or small claims instead of the courts of general jurisdiction, and we request you to assist us in resolving such disputes within thirty days After informing us of these issues before submitting the order to Arbitration.

All services are subject to a fair use policy



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